At Kreatd, we are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and share your information when you engage with our services, in accordance with the General Data Protection Regulation (GDPR).
1. Data Controller
Kreatd
support@kreatd.com
2. Personal Data We Collect
We may collect and process the following types of personal data:
- Identification Data: Name, email address, phone number
- Contact Data: Address, email address, and phone number
- Technical Data: IP address, browser type, and usage data
- Marketing Data: Preferences in receiving marketing communications from us
3. How We Use Your Personal Data
We use your personal data for the following purposes:
- To provide our services and communicate with you
- To manage your account and provide customer support
- To send you marketing communications (only if you have opted in)
- To improve our website and services through data analysis
- To comply with legal obligations.
4. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
- Consent: When you provide consent for us to process your personal data
- Contractual Necessity: When processing is necessary for the performance of a contract with you
- Legal Obligation: When we need to comply with a legal obligation
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it and to comply with legal obligations. The retention period may vary depending on the type of data and the purpose of processing.
6. Your Rights
Under the GDPR you have the following rights regarding your personal data:
- The right to access your personal data
- The right to rectification of inaccurate or incomplete data
- The right to erasure of your personal data (the "right to be forgotten")
- The right to restrict processing of your personal data
- The right to data portability
- The right to withdraw consent at any time where we are relying on consent to process your personal data.
To exercise these rights, please contact us using the contact details provided above.
7. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share your personal data with:
- Service providers who assist us in providing our services
- Legal authorities when required by law or to protect our rights.
8. Data Security
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or destruction.
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience.
10. Changes to This Privacy Policy
Kreatd reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on our website. Please review this policy periodically for updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@kreatd.com
